FAQs – MODEZAN

1. How can I contact you?

You can reach us anytime at contact@modezan.com. Our customer support team is happy to assist you.

2. What is your return policy?

We offer a 30-day return policy on all eligible items. If you're not satisfied with your purchase, simply contact us within 30 days of receiving your order to initiate a return. Items must be unworn, unwashed, and in original condition with tags attached.

3. How long does order processing take?

All orders are processed within 1 business day. You'll receive a confirmation email with tracking information once your order ships.

4. How long does shipping take?

Our standard shipping typically takes 4–7 business days. Transit time may vary depending on your location and any potential carrier delays.

5. Can I modify or cancel my order after placing it?

If you need to make any changes or cancel your order, please contact us at contact@modezan.com as soon as possible. Once the order is processed, we may not be able to make changes.

6. How will I know when my order ships?

You’ll receive a shipping confirmation email with tracking details once your order has been dispatched. You can track your package directly through the our tracking page using your tracking number.